Privacy Document

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 2025
GDPR Compliant

Our Privacy Commitment

We are committed to protecting your privacy and ensuring your personal information is handled securely. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect information you provide directly to us and information automatically collected when you use our services.

Personal Information

  • Name and contact information
  • Email address and phone number
  • Company name and business information
  • Project requirements and preferences

Technical Information

  • IP address and browser information
  • Device type and operating system
  • Website usage patterns and preferences
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to provide and improve our services, communicate with you, and fulfill legal obligations.

Service Delivery

  • Provide web development services
  • Communicate about projects and updates
  • Process payments and billing
  • Provide customer support

Business Operations

  • Improve our services and website
  • Analyze usage patterns and preferences
  • Send marketing communications (with consent)
  • Comply with legal requirements

3. Information Sharing

We do not sell your personal information. We may share information in limited circumstances as outlined below.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, hosting providers, and analytics services.

Legal Requirements

We may disclose information when required by law, to protect our rights, or to comply with legal proceedings.

4. Data Security

We implement appropriate security measures to protect your information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Access controls and authentication
  • Regular security audits and updates
  • Employee training on data protection

5. Your Rights

You have the following rights regarding your personal information:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information (right to erasure)
  • Restrict processing of your information
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at hi@app-nest.com.

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience:

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Help us understand how visitors use our website to improve our services.

Marketing Cookies

Used to deliver relevant advertisements (only with your consent).

7. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

We will delete your information when it is no longer needed for these purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Providing notice through our services

11. Contact Us

If you have questions about this privacy policy or our privacy practices, contact us:

Email: hi@app-nest.com

Phone: +1 (555) 123-4567

Address: 123 Tech Street, Innovation City, IC 12345